Frontline Learning LLC

Home > Telephone Skills >   Phone Skills Trainer - Complete E-learning Library
	Our Price: $112.50 Product Code: PST-ELN-LIB

Description   The complete core library of Phone Skills Trainer e-learning courses. Each e-learning course is presented as a series of daily lessons. Each daily lesson reinforces the skills and techniques of previous lessons while also introducing new information. Includes access for one participant to all 6 courses for a full year. This is the complete set of 6 modules including: Essential Telephone Etiquette Positive and Productive Language Energy and Stamina Service-Oriented Attitude Handling Complaints Solving Problems

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