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Customer Service SkillMap online assessment (Assessment Only; No E-Learning)
List Price:
$29.00
Our Price:
$29.00
This is an online assessment of core customer service skills. After completion, the respondent is provided with a graph showing customer service strengths and development opportunities.
Customer Service SkillMap online assessment + E-learning
List Price:
$89.00
Our Price:
$89.00
This is an online assessment of core customer service skills. After completion, the respondent is provided with a graph showing customer service strengths and development opportunities. Plus the respondent has access to e-learning courses for each assessment category.
CSS Auido Reinforcement CD Library
Our Price:
$40.00
CSS Facilitation and Coaching Guide
Our Price:
$595.00
The Customer Service SkillMap Facilitation and Coaching Guide provides a detailed guide for administering the skills assessment along with a fully scripted workshop for each of the assessment categories. Handouts, overhead masters and PowerPoint presentations are also included for each workshop.
PSS Integrity Audio CD
Our Price:
$24.50
Customer Service SkillMap - Print version
Our Price:
$20.00
This is an print version of the CSS assessment of core customer service skills. After completion, the respondent is provided with a graph showing customer service strengths and development opportunities.
Professional Selling SkillMap (online assessment)
Our Price:
$29.00
Professional Selling SkillMap Audio CD Library
Our Price:
$89.00
