Frontline Learning LLC

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  CSS Facilitation and Coaching Guide
 
 
Our Price: $1,500.00


Product Code: CSS-FCG-003

Description
 
The Customer Service SkillMap Facilitation and Coaching Guide provides a detailed guide for administering the skills assessment along with a fully scripted workshop for each of the assessment categories. Handouts, overhead masters and PowerPoint presentations are also included for each workshop.

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