Frontline Learning LLC

Home > Telephone Skills >   Phone Skills Trainer - DvD Video - Positive and Productive Language
	Our Price: $135.00 Product Code: PST-DVD-PPL

Description   A DvD featuring the Positive and Productive Language module. The 5 daily lessons focus on helping customer service professionals improve the quality of their communication with customers, specifically the words and phrases they use along with their customer-friendly tone of voice.

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